What to know about Disability and Accessibility
Priority Access Card
A Priority pass gives priority (but not necessarily immediate) access to rides, shows, parades, characters, restaurants and stores. For rides you will enter via the Premier Access queue or via the exit of the ride. For characters you will normally receive a return time. For shows you enter a dedicated queue that gets first access to the auditorium. For parades and fireworks, you will have access to a special area to watch.
Priority access cardholders can be accompanied by 4 people for rides, characters and shows, and strictly 2 people for parades and fireworks.
You can apply for a priority pass up to 30 days in advance to save time on arrival (this means Disneyland Paris will be expecting you, and have your photo on file). You can also fully apply when you arrive. Pre-application does not guarantee or improve your chances of receiving a priority pass.
Priority pass holders also receive a 25% discount on two single or multi-day tickets up to 3 days in length (which now must be purchased online after a recent change) or two annual passes. Entry is not guaranteed and if a day is sold out then there may not be disability discount tickets available. For eligible persons, priority passes either last the length of the stay, or for the length of the annual pass.
At the time of writing (January 2025) you must present one of the below documents dated within the last 12 months:
Parking Permit for People with Disabilities
Parking Card for Disabled People
Primary Medical Certificate issued by the Health Service Executive
Disability Allowance (DA)
Domiciliary Care Allowance (DCA)
Invalidity pension
Nimbus Access Card - this appears on the UK list and I can confirm these are accepted for Irish guests. The card is extremely useful at multiple theme parks and attractions across the UK and Ireland.
Note 1: Neither a doctor’s letter nor family carer’s card is not sufficient for a priority access card. A statement printed from MyRevenue may not be accepted - it’s best to request a letter from the Department of Social Welfare stating you receive the payment (in the case of DCA it should have the parent and child’s name on the letter).
Note 2: A sunflower lanyard is not accepted by itself but may be worn in addition to the priority pass. Awareness of sunflower lanyards is increasing but there is no restriction or qualification needed for their purchase.
Easy Access Card
An Easy access pass is in effect a “virtual queue” card for attractions. Easy access pass-holders are normally given a time to return to an attraction where they can then experience priority access. For example, if an attraction has a 45 minute queue time, you present to the Cast Member at the entrance of the attraction and they will issue a time 45 minutes in the future to return. You would normally then return to the Premier Access queue (where available) or via the exit (look out for the MagicAll accessibility logo).
To obtain an easy access pass, you must have a Doctor’s certificate dated in the last 3 months indicating one of these long term chronic conditions. The letter must be as specific as possible, using the exact wording or numbering on the list of conditions and stating why the person cannot queue for long periods. There is no pre-application for an easy access pass and there is no discount on tickets for pass holders. This pass does not work at character meets but does work at Princess Pavilion and Meet Mickey Mouse (which are classified as Attractions). It also works at restaurants and merchandise stores.
Expectant mothers can request a priority bracelet. A doctor’s/medical certificate confirming the pregnancy dated within 3 months should be presented. This works effectively as a priority pass however expectant mothers are not advised to ride certain attractions - and therefore members of their group cannot use the priority bracelet without them. Breastfeeding is welcome in all areas of Disneyland Paris and there are bottle warming facilities at the baby care centres, with microwaves in most restaurants.
You can collect your access card at your Disney hotel reception, at City Hall or at one of the ticket desks located at the entrance of each Park.
Priority access cardholders can be accompanied by 4 people for attractions and shows, and strictly 2 people for parades and fireworks. If 2 members of the group/family are eligible then you can have up to 10 (2 holders plus 8) people on attractions and 6 (2 holders plus 4) people for parades and fireworks.
Access cards allow holders to special entry to restricted stores and City Hall (for example those with special limited edition merchandise) - just look for the disability logo.
Access card holders can use special queues in quick-service restaurants which should reduce their queueing time or have a more appropriate counter height for wheelchairs. Also look into “click and collect” to save time.
Wheelchair rental is available at the stroller rental locations on the right after you enter both parks.
Powered mobility scooters can be rented from 3rd party companies such as OvertMedical.fr and Axsol. Many people find it much cheaper to rent in Ireland before travelling.
A private changing room is available at the first aid centre in Disneyland Park, equipped with a powered lift, adjustable bed and appropriate sanitary facilities.
Disney offers a shopping service whereby you can collect your purchases in the same shop later that day, delivered to Disney Village, or back to your Disney onsite hotel.
At some rides, those with an accessibility pass will enter through the exit queue. Some rides have a dedicated MagicAll entrance with a special logo. This can often be the Premier Access entrance.
Some attractions such as Princess Pavilion and Meet Mickey Mouse will still require Priority Pass holders to queue for up to 30-45 mins which may not be suitable for some guests. Easy Access Pass holders will queue virtually then skip the entire queue (including the priority queue by keeping right on the priority queue ramp).
Both Disney parks have a first aid centre where chilled medication can be left during your stay in the parks. This facility is also available at Disney Hotel receptions. You can request a fridge in your Disney hotel room also.
Disneyland Paris uses the AudioSpot app for visually impaired guests who require an audio description service.
Guide dogs are welcome at Disneyland Paris however may not be able to board certain attractions. There is an animal care centre available next to guest parking.
If you have any questions regarding disability or accessibility please feel free to CONTACT ME privately and I will help you as best I can (at no cost).